19 percent of people hated on us for “fees.” To us they’re not fees. We see them as options. We believe in letting passengers choose what they pay for instead of bundling options into ticket prices. We call that FRILL CONTROL. It’s all about giving the power back to the passenger. Learn all about it
15 percent of people who sent in hate, hated on airline service. That’s a lot of hate, considering all the money other airlines spend on fancy social media teams and command centers. To keep fares low, we don’t have all that. We just have an Autopilot. Say hello.
20 percent of people who sent in hate, hated on airline seats. At Spirit, we think about seats differently. We put a few more on each plane to lower fares for everyone. And our seats don’t have that annoying recline feature, so you don’t wind up with someone’s head in your lap. Get the 101 on what makes Spirit different. Spirit 101
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